In addition to helping industry participants raise process efficiency through the SFC Online Portal (see also Licensing), we took initiatives to streamline both regulatory and supportive workflow as follows:

• Case review efficiency improved – The Case Management System was launched to process more efficiently the reporting, review and status updating of enforcement cases. Also, the system supports portable devices to review case documents in digital format, thus reducing the use of paper.
• Cross-divisional systems integrated – Using Document Management System, a centralised document management platform, we improved workflow and encouraged information sharing regarding two major lines of our work, ie, investigations and investment products.
• Intranet upgraded – The revamped Intranet uses the latest technology to integrate various business systems and document repositories, once again, to promote sharing of information. Staff also can manage their work more productively using a personalised work page and an upgraded search capability in the new portal.

• Information security enhanced – Our information security policy was revised to offer additional coverage on personal data privacy, information sharing principles and information security classification, helping staff integrate essential information security practices into daily operations. This was followed by a campaign to raise information security awareness among staff.
• Corporate site being revamped – To meet the changing demand on the use and search of online information, we are revamping the corporate Web site with focuses on improving its functionality, user-friendliness and search capability. The revamp is scheduled for completion in 2012.