Corporate governance

Performance pledges

In fulfilling our regulatory functions, we pledge to be responsive to the public, market participants, and the intermediaries under our supervision:

Items Performance pledge
Applications for subordinated loan or modification/waiver of requirements under the Securities and Futures Ordinance Commence review of application upon receipt 2 business days
Authorisation/registration of  investment products1 Take-up of applications upon receipt 5 or 2 business days2
Preliminary response to applications after take-up for investment-linked assurance schemes, paper gold schemes and private open-ended fund companies 7 business days
Preliminary response toapplications after take-up for other products 14 business days
General enquiries Preliminary replies 5 business days
Processing of licensing applications Corporations 15 weeks
Representatives (provisional licences) 7 business days
Representatives (normal licences) 8 weeks
Representatives (responsible officers) 10 weeks
Transfer of accreditation 7 business days
Complaints against intermediaries and market activities Preliminary response 2 weeks
Applications and related documents under the Takeovers Code and Share Buy-backs Code -- Details

1Compliance with our performance pledges is measured in relation to applications in respect of which all of the required documentation is supplied by the applicants in a comprehensive manner.

2The pledge of 5 business days is applicable to the authorisation of the following products:

  • Unit trusts and mutual funds
  • Mandatory provident fund products (including pooled investment funds)
  • Pooled retirement funds
  • Real estate investment trusts

The pledge of 2 business days is applicable to the authorisation of other products (which include investment-linked assurance schemes and paper gold schemes), and the registration of  private open-ended fund companies.

Last update: 17 Jan 2020

We use cookies to improve the website performance and user experience. If you continue to use this website, you are agreeing to their uses. Learn more about our privacy policy.