|
Service
|
Target
|
| Investor
Enquiries |
Preliminary response to
telephone enquires |
4 business
days |
|
Preliminary response to
written enquiries |
2 weeks |
|
Public Complaints
|
Preliminary response to verbal and written complaints
|
2 weeks
|
| General Enquiries
|
Preliminary response to
enquiries via enquiry@sfc.hk |
4 business
days |
| Licensing Applications |
Processing of licence applications
from Representatives ( Provisional
Licence ) |
7 business
days |
|
Processing of licence applications
from Representatives ( Normal
Licence ) |
8 weeks |
|
Processing of licence applications
from Representatives ( Responsible
Officer ) |
10 weeks
|
|
Processing of licence applications
from Corporations |
15 weeks
|
|
Processing of Change
of Accreditation |
7 business
days |
| Modification/Waiver
and Subordinated Loan Applications |
Acknowledgement of receipt
upon receiving any application |
2 business
days |
| Investment
Products Authorisation |
Take-up of applications
upon receipt |
2 business
days |
|
Preliminary response to
applications after take-up for unit trusts, mutual funds
and investment-linked assurance schemes and MPF pooled
investment funds |
7 business
days |
|
Preliminary response to
applicants after take-up for other products |
14 business
days |
